Eliminate Manual Processing with Robotic Process Automation
What is RPA?
Robotic Process Automation (RPA) is an intelligent computer software or a ‘robot’ that can capture, process and automate existing applications that involve repetitive tasks, high-volume data and rules-based processes. Ultimately, RPA can replace certain procedures that would previously require a human to perform.
The advanced software can be applied to a range of rules-based processes in a wide variety of sectors. Common departments usually include the automated processes of office activities, IT support and customer service tasks. As RPA has the ability to be successfully implemented in such a selection of areas, it’s apparent why so many businesses are taking advantage of the technology.
RPA for your business
In order for shared services to be successful, it’s imperative that they aim to simplify, standardise, automate and eliminate. Applying robotics to areas in your company provides an opportunity to improve a procedure.
As RPA is solely designed to work within systems and applications to complete particular tasks in the same manner as that of a person, robot software can certainly offer valuable benefits to businesses.
RPA features the four main attributes, demonstrating that the software is easy applicable:
- Access – The robotic processes automatically acquires and integrates data into the necessary systems, allowing applications to be processed quickly and easily.
- Productivity – This advanced technology can release employees from performing repetitive tasks and allows them to focus on their core competencies.
- Automate – The process is automated, eliminating the drain on budgets and human resources. It also infuses speed, efficiency and quality.
- Agility – Intelligent robots are deployed to carry out activities that needs a change.
How can my company benefit using RPA?
The valuable benefits that RPA offer businesses include the ability to:
1. Reduce costs
Implementing a robotic software that automates the same ongoing tasks can save your company significant amounts of money, especially if the repetitive activities were time consuming and costly to complete.
RPA also saves money on the amount of time employees spend on carrying out the tasks at a fraction of the cost. A robot doesn’t require a salary.
2. Remove errors
As robotic process automation is an intelligent software that is designed against a set of rules, it eliminates the possibility of human error and ultimately removes any mistakes within the process that could have occurred with a person. RPA increases the accuracy and quality of the data that is processed.
It also improves compliance as the relevant business processes can be completed by strict instructions to operate in accordance with necessary standards and regulations.
3. Reallocation for employees
Programming the technology to process high volume and tedious projects allows knowledge workers to be reallocated to different business related tasks that profits the company. Employees will also benefit by achieving greater satisfaction in a more skills based and rewarding role.
4. Speed up processing times
Automating the completion of time consuming activities drastically speeds up processing times of every application.
An increase in agility can also occur as overheads are reduced and more flexible company resources are introduced.
5. Increase around the clock support
Implementing RPA increases support for departments even out of hours. Unlike employees, the robotic software is able to work through the night, weekends and holidays, allowing your business to always be on top of everything.
This software would be particularly significant if manual processes appear seasonally or if unpredictable troughs regularly occurred, as RPA offers the ultimate flexibility to cover peak periods such as month-end.
6. Improve efficiency and customer satisfaction
With the above benefits of the technology creating less human errors, quicker processes and improving the quality of applications, the company will be producing greater productivity and increase efficiency by digitising and auditing the process of data. This in turn increases customer satisfaction in receiving their documents or information earlier and of higher quality.
Where should you start?
RPA can be implemented in a variety of ways to suit your company. For a full map of your company’s processes or if you’d like any further information on Cleardata’s robotic process automation services, please don’t hesitate to contact the team on 0800 046 8081 or email us at firstname.lastname@example.org